Technical High School

2014 - 2017

Şişli Anadolu Teknik, IST

Mostly experience with C++, Adobe, Excel, Photoshop

Associate's degree & Computer Programming

2017 - 2019

Bilgi University, IST

C#, PHP, SQL and Android Studio lessons

Apprentice

2015 - 2015

Canpolat Bilişim Sistemleri, IST

• Learned to set up, manage, and optimize wireless network infrastructures.
• Installed and configured routers and access points to ensure seamless connectivity and efficient network performance.
• Provided technical support to promptly and effectively resolve network-related issues.

Intern

2017 - 2017

Atasay - HUQQA, Q Food & Beverage, IST

• Advanced Excel Expertise: Developed and automated complex spreadsheets for data analysis, forecasting, and visualization. Utilized advanced Excel functions, pivot tables, and macros to enhance reporting efficiency.
• IT-Driven Financial Reporting: Designed and implemented IT solutions to streamline financial reporting processes. Integrated data from multiple systems into centralized dashboards for real-time insights and decision-making.
• Accounting System Support: Provided technical support for accounting software, ensuring seamless integration with IT infrastructure. Conducted troubleshooting and resolved system issues to maintain accurate financial records.
• Data-Driven Insights: Leveraged IT tools to collect, organize, and analyze financial data, providing actionable insights to optimize budgeting, forecasting, and resource allocation.
• Collaborative Solutions: Worked with cross-functional teams to align IT systems with accounting and reporting requirements, improving overall efficiency and compliance.

Intern

2019 - 2019

Istanbul Courthouse, IST

• Data Center Operations: Managed and monitored servers, storage devices, and infrastructure within a data center environment. Ensured uptime and efficiency while implementing best practices for security and maintenance.
• Network Administration: Set up, configured, and maintained local area networks (LANs) and wireless networks. Provided troubleshooting and optimization to ensure reliable connectivity.
• Computer Hardware Management: Diagnosed and repaired hardware issues, performed upgrades, and ensured optimal performance of desktops, laptops, and peripheral devices.
• Excel Proficiency: Gained expertise in creating and managing complex spreadsheets, including data analysis, reporting, and automation using advanced Excel functions and macros.

Software Development Engineer in Test

Jan 2025 - Present

Tumbcloud

• Built and executed automated test cases using Java and Selenium WebDriver to validate cloud dashboard functionality and user provisioning workflows.
• Managed test dependencies using Maven and integrated automation pipelines into Jenkins for seamless continuous testing.
• Authored feature files in Gherkin and implemented step definitions using Cucumber to ensure business-readable test documentation.
• Validated RESTful APIs with RESTAssured Library and Postman, focusing on user authentication and service provisioning endpoints.
• Wrote and executed SQL queries through JDBC for backend validation across Oracle databases.
• Used axe-core API to ensure software mets the Accessibility Standards(WCAG 2.1 AA).
• Created unit and regression test structures using JUnit5 and TestNG, supporting quick feedback during development.
• Participated in Agile ceremonies including daily stand-ups, sprint planning, and retrospectives to align QA efforts with sprint goals.
• Performed Automated Accessibility Testing using axe-core API to ensure software meets WCAG standarts to serve disabled/sensitive users.
• Enriched Framework with Allure Reports to generate detailed and well-readable Test Results for both Dev Team and Client.

QA Engineer

Sep 2024 - Jan 2025

Bookrathon

• Automated key workflows for digital library systems including user login, book search, and borrowing features using Java and Selenium WebDriver.
• Applied Page Object Model design for efficient, maintainable test code across modules.
• Executed BDD-style tests with Gherkin and Cucumber to improve understanding and traceability of test scenarios.
• Developed REST API automation with RESTAssured Library and managed endpoint validation using Postman.
• Used JMeter and Postman scheduled run to conduct performance testing(load/stress)to identify system bottle-necks and backend issues.
• Queried backend data using SQL and JDBC on MySQL databases to ensure data consistency across user accounts and book records.
• Used Jira to document test cases, track issues, and manage progress within the Agile delivery lifecycle.
• Applied JUnit4 to support structured and scalable test executions in both development and staging environments.

Test Analyst

July 2022 - Aug 2024

Teleperformance

• Web-based Blackbox Testing especially with .har files and Network Console.
• Proposed and implemented automation scripts to address frequently encountered customer support scenarios, improving support workflow efficiency.
• Using CI/CD and ITSM tools like ServiceNow to keep the track of the changes/issues/bugs.
• Daily go-to Agile tools like Jira, MS Teams and Slack to stay in touch and sustain the team collaboration.
• Watching Splunk to usually track the mail route, where it fails, which port causing issue and most importantly what is the status.
• Understanding and solving issues with the DNS, and common protocols like HTTP, SSH, FTP and SMTP.

Manual Tester/QA

Jan 2020 - Nov 2021

uTest

• Reviewed project requirements, user stories, and test cases to define clear testing objectives.
• Detected critical defects during testing, helping to reduce production issues and save both time and cost.
• Collaborated with fellow uTest testers and team leads to ensure test execution aligned with client expectations and project timelines.
• Provided constructive feedback on user experience, design, and usability of the applications under test.
• Actively involved in Functional Testing, Exploratory Testing, and User Acceptance Testing (UAT).
• Participated in test case reviews and provided feedback to improve test coverage and effectiveness.